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World's first all-inclusive warranty

Introducing the world's first all-inclusive warranty

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Introducing the World’s First

All-Inclusive 2 Year Warranty

We’ve redefined what a warranty should be, giving you complete peace of mind. Our industry-leading protection covers what other stores wouldn’t dare to.

What's covered?

Online Sellers
Retail Stores
The Watchly
Manufacturing defects
Internal mechanism/ movement
International warranty
Battery changes
Faulty strap coverage
Condensation coverage
Your choice of repairer
Accidental and water damage

Ready to Experience True Protection?

From the internal mechanics to the strap and even the battery, our all-inclusive warranty has you covered. Choose a watch retailer that prioritises your peace of mind. With our unrivalled 2-year warranty, you can enjoy your timepiece without worry.

What's Not Covered?

It's important to note that our warranty does not cover the following incidents:

  • Water damage
  • Normal wear and tear
  • Scratches
  • Any other accidental damage

Starting a Warranty Claim

If you encounter any issues covered that we cover in our warranty, simply contact us to start a warranty claim. Our team will guide you through the process and provide you with the necessary assistance to resolve the issue promptly.

Unauthorised Repairs

Please note that we are unable to cover the costs of any repairs or battery changes that have not been approved by us first. After we approve your warranty claim, you are then free to choose any repairer of your choice. We encourage you to choose a reputable watch repair service, as we’re unable to cover any extra damage that could happen during the repair.

Have questions? Our 24/7 customer support team is always here to assist you, ensuring an exceptional experience from start to finish.